Contact
A question about Garatools, an issue in your shop, a request about your data: write to us, a single address is enough.
Write to us
We respond within 48 heures on business days. To speed things up, include the email address of your account and, if your message concerns a message that didn't arrive, the vehicle's plate and the approximate time.
What we handle at this address
Support
A customer didn't receive their message, a page won't load.
Plans and billing
Questions about plans, billing and changing plans.
GDPR rights
Access, rectification, erasure, portability or objection regarding your data.
Account deletion
Deletion of a garage account and all its data.
Security report
Please don't disclose a vulnerability publicly before we've had a chance to fix it.
For your GDPR rights, see also the privacy policy.
A useful note
Automatic messages sent to your customers ("your vehicle is ready") are sent from a technical sending address that doesn't receive mail. Use the address above to reach us.
Your customers don't need to write to us: they reply directly to the garage, whose details appear in every message.
Publisher information
Company name, registered office and publication manager are listed in the legal notice. The terms of service are detailed in the Terms.