GaratoolsGaratools
Legal

Terms of sale and use

Last updated: September 05, 2026.

1. Purpose

These terms govern access to Garatools, an online tool that lets a car repair shop track the status of the vehicles entrusted to it and automatically notify its customers when a vehicle is ready. The service is intended for businesses only; it is not aimed at consumers.

2. Account

Creating an account requires accurate information. The account holder is responsible for keeping their password confidential and for any action taken from their account. The publisher may suspend an account in the event of fraudulent use or non-payment.

3. Plans and limits

The service is offered under the following plans. Limits are enforced technically: once reached, the corresponding action is refused until the plan is changed (or until the following month for the notification quota).

  • Free — Free: up to 5 vehicles in the shop, 20 notifications per month, free, up to 2 user accounts, warranty tracking included. Support: no dedicated support, answer by email within a few days.
  • Pro — €10/month or €100/year: up to 100 vehicles in the shop, 500 notifications per month, up to 10 user accounts, full history and warranty tracking, advanced shop details: vin, mileage, priority, mechanic, photos and service reminders, internal customer notes, loyalty card and activity statistics. Support: priority support, answer within a few hours, help setting up your shop, phone call available for larger accounts, help importing your data.
  • Max — €29/month or €290/year: unlimited vehicles, notifications and user accounts, unlimited parts stock, quotes and invoices, supplier directory and parts order tracking, full statistics: activity, revenue, margin, best-selling parts, advanced shop details: vin, mileage, priority, mechanic, photos and service reminders, internal customer notes and loyalty card, full history and warranty tracking, team chat: shared room and private messages between colleagues. Support: dedicated support, answer within a few hours, help setting up multiple shops, personalized onboarding, help importing your data.

The Free plan is free and has no time limit. It requires no payment method and never converts automatically into a paid plan.

4. Prices and payment

Prices for paid plans are shown in euros, excluding tax, per garage. The applicable VAT treatment depends on the customer's country of establishment and taxable status: a supply to a business identified for VAT in another Member State falls under the reverse charge, in which case the invoice is issued without VAT and carries the corresponding statement. The publisher's current scheme: Small-business exemption scheme — VAT not applicable, article 56bis of the Belgian VAT Code. Each paid plan is available with monthly or annual billing, chosen by the customer at subscription. Payment is made by card through our provider Stripe; no card data passes through or is stored on our servers. The subscription renews automatically at term and is billed in advance.

5. Term, plan changes and cancellation

  • The subscription is entered into with no minimum commitment period.
  • The plan can be changed at any time from the account settings; the change takes effect immediately, with a pro-rata adjustment by the payment provider.
  • Cancellation is done from the billing portal. The service remains accessible until the end of the paid period, after which the account returns to the free plan: data is kept, within the limits of that plan.

6. Non-payment

If a payment fails, the account is flagged as unpaid and the publisher may suspend access to paid features after a reminder has gone unanswered.

7. Availability and support

The publisher takes reasonable steps to keep the service available, without any service-level commitment beyond what is expressly stated. Maintenance interruptions may occur. Support can be reached at contact.garatools@gmail.com.

8. Sending notifications

Email delivery depends on third-party providers. The publisher does not guarantee that a message actually reaches its recipient. The garage remains responsible for the content of messages sent from its account and for its customers' consent to be contacted.

9. Personal data

The processing of personal data is described in the privacy policy. The garage, as controller of its customers' data, undertakes to enter only the data it needs and to inform its customers of how it is used.

10. Liability

The publisher's liability is limited to direct, proven damage, capped at the amounts paid by the garage over the twelve months preceding the triggering event. Indirect damage is excluded, in particular loss of revenue or of customers.

11. Changes to these terms

The publisher may amend these terms. Any material change is announced by email at least thirty days before it takes effect; continued use of the service constitutes acceptance.

12. Governing law

These terms are governed by Belgian law. Between businesses this choice is free under the Rome I Regulation and therefore applies to a customer established in another Member State. Failing an amicable settlement, disputes fall under the courts of the judicial district of À COMPLÉTER — arrondissement judiciaire (ex. Liège). A consumer customer retains the right to bring proceedings before the courts of their domicile and to use the European online dispute resolution platform (https://ec.europa.eu/consumers/odr).